Sheraton Surabaya Grand Ballroom

The venue's standard operating hours are 8 AM–6 PM daily. For evening receptions or late-night events, contact the events team directly at +62 31 5468000 to discuss extended-hours availability and any associated fees. Many hotel venues can arrange later access, but this typically requires advance planning and may incur additional charges.

As a Sheraton hotel property, the venue has in-house catering through the hotel's food and beverage department. Confirm whether outside catering is permitted and under what conditions (some venues restrict this or charge corkage/setup fees). Request their current menu options, dietary accommodation capabilities, and pricing structures during your initial consultation.

Specific capacity information isn't publicly listed. Contact the venue directly to discuss your expected guest count—they can advise on room setup options (theater-style, banquet rounds, classroom layout) and confirm whether your event size fits within available space or requires multiple rooms.

Pricing requires direct contact with the venue. Clarify what's bundled (tables, chairs, basic lighting, sound system) versus additional costs for premium AV, floral arrangements, valet parking, event insurance, or extended setup time. Request an itemized quote to compare against other venues.

As a hotel property, parking facilities likely exist on-site, but ask about capacity, guest parking rates, loading dock access for vendors, and whether advance parking reservations are needed for large events. Confirm if parking is complimentary for guests or charged separately.

The Sheraton is well-positioned for corporate events. Ask about their technical capabilities: video conferencing setup, simultaneous interpretation services, breakout room availability, and experience hosting conferences or seminars. Request references from recent corporate clients to assess their expertise with your event type.