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Event Venue

Venue Palacio

MQX8+RGV, Jl. Nginden Semolo, Nginden Jangkungan, Kec. Sukolilo, Surabaya, JAW

Send a message +62 31 5953000

About Venue Palacio

Venue Palacio is an event venue located in Surabaya on Jl. Nginden Semolo in the Sukolilo district. The venue supports organizers throughout Surabaya with a focus on reliability and clear communication when planning their events.

Open Monday through Thursday and Saturday and Sunday from 11:00 AM to 11:00 PM, the venue adjusts hours on Friday, opening at 2:00 PM. This schedule flexibility accommodates various event timing needs for local planners.

For inquiries or to discuss your event requirements, contact Venue Palacio at +62 31 5953000. Whether you're comparing providers for an upcoming occasion or seeking a practical venue option in the area, Venue Palacio is worth considering for your next event in Surabaya.

Planner's guide

PART 1: PLANNER INSIGHT

Best For: Corporate gatherings and meetings, wedding receptions, private celebrations, community events

Estimated Budget Range: IDR 5,000,000 - 25,000,000+ (Contact venue directly as pricing varies significantly by event type, duration, and guest count)

What planners usually like:

  • Flexible operating hours that extend to 11:00 PM most days, accommodating evening events and receptions
  • Located in accessible Sukolilo district with straightforward address (Jl. Nginden Semolo), making it easy for guests to find
  • Responsive communication approach—venue emphasizes clear dialogue with organizers about event needs and logistics
  • Established local presence in Surabaya's event market with demonstrated reliability for coordinating various occasion types

Things to clarify before booking:

  • Request specific capacity numbers and room layout options, as this information isn't publicly listed and directly impacts guest count planning
  • Confirm what amenities are included (AV equipment, tables, chairs, kitchen facilities, parking) versus what requires rental from external vendors
  • Ask about Friday's 2:00 PM opening time—determine if earlier setup is possible or if this impacts your event timeline
  • Discuss pricing structure: whether costs are per-hour, per-guest, flat rate, or a combination; also clarify deposit and cancellation policies

Common questions

What should I ask about space configuration when contacting Venue Palacio?

Since capacity isn't listed online, ask specifically about maximum guest count, whether the space can be divided for multiple events, and what table/setup configurations are available. Request floor plans or photos to understand how the venue adapts to different event styles—this helps you determine if it's suitable for your guest list and event format.

Is the Friday 2:00 PM opening time a limitation for my event?

Not necessarily, but you should clarify what this means for your specific needs. Ask if you can arrange earlier access for setup on Fridays, and whether events can extend to 11:00 PM as usual. If you're planning a Friday event starting in the morning, confirm alternative arrangements or consider booking Thursday or Saturday instead.

What's typically included versus excluded when pricing events at local Surabaya venues?

Most venues in Surabaya quote basic space rental but require separate arrangements for catering, beverages, decoration, and sometimes AV equipment. When you call, explicitly ask Venue Palacio which items are included (tables, chairs, basic lighting) and what you'll need to source independently—this prevents budget surprises and helps you calculate total event costs accurately.

How far in advance should I book, and what's the general lead time?

Given that Venue Palacio emphasizes clear communication, contact them at least 4-6 weeks ahead for weekend events and 2-3 weeks for weekday occasions. Ask about their booking calendar availability and typical turnaround time for confirming reservations. This lead time also gives you space to discuss specific requirements and negotiate pricing.

Is parking available, and how many vehicles can the venue accommodate?

Parking availability isn't listed, so this is a critical question to ask during your initial contact. Find out if the venue has dedicated parking, street parking recommendations, or partnerships with nearby lots. This directly affects your guest experience and is especially important if you're expecting 100+ attendees.

What's the cancellation and rescheduling policy?

Before committing, get the venue's written cancellation policy—specifically what percentage of deposit is refundable if you cancel within 30, 60, or 90 days. Also ask about their flexibility for rescheduling dates if your event needs to move, as this provides protection for unexpected circumstances and helps you understand the venue's approach to working with planners.

Hours

Monday
11:00 am – 11:00 pm
Tuesday
11:00 am – 11:00 pm
Wednesday
11:00 am – 11:00 pm
Thursday
11:00 am – 11:00 pm
Friday
2:00 pm – 11:00 pm
Saturday
11:00 am – 11:00 pm
Sunday
11:00 am – 11:00 pm

Contact

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