Grand Royal Ballroom

The venue doesn't publicly list specific capacity numbers, so you'll need to contact them directly at +62 31 5955596 to discuss your expected guest count. Ask whether they have divisible spaces or if the ballroom operates as a single large hall—this affects layout flexibility and the types of events they can accommodate simultaneously.

Yes, their 10 AM–10 PM operating hours daily accommodate morning through evening events. However, clarify their specific closing procedures—whether you can start setup before 10 AM or if the 10 PM end time is strict, which matters for late-running receptions or evening events with extended entertainment.

This isn't specified in their standard information. Contact them to ask whether they work with in-house catering, allow external caterers, or require you to use preferred vendors. Catering logistics significantly impact your overall event cost and timeline, so getting clarity early is essential.

The venue location in Kertajaya Indah Regency likely has parking available, but the quantity and arrangements for major events aren't detailed. Confirm parking capacity, whether it's complimentary or charged, and whether arrangements differ on weekends when nearby facilities might be busier.

Standard inclusions (tables, chairs, basic lighting, sound system) vary significantly between Surabaya ballrooms. Request an itemized breakdown of their base package and ask about décor options, AV capabilities, climate control, and whether they charge for extended setup time or additional technical support.

Some venues have limitations on what can be attached to walls or ceilings, noise restrictions due to neighboring properties, or requirements about outside vendors. Ask about their specific policies on decorations, entertainment types, alcohol service (if applicable), and whether they've hosted similar events to yours before.