Pakuwon Imperial Ballroom

The venue's capacity isn't publicly specified, so you'll need to contact them directly to confirm if they can accommodate 300 guests comfortably. Ask whether this includes seated dinner format or standing reception, as layout flexibility affects final guest count. Request photos of the space to assess whether the ballroom layout works for your vision.

Since pricing requires direct contact, clarify upfront whether the quoted rate includes table rentals, chairs, basic lighting, or if these are additional. Ask specifically about setup/breakdown hours, whether you can bring external caterers, and if there are service charges or taxes not mentioned in initial quotes to get a true total cost.

Pakuwon Imperial's main advantage is its residential complex location with built-in guest amenities and parking, which some competing venues may lack. However, other established Surabaya ballrooms might offer more detailed information upfront or specialized packages. Request site visits at 2-3 comparable venues in the area to compare ambiance, condition, and transparency.

Most ballrooms in residential complexes are reception-focused, but you'll need to ask if they have outdoor ceremony space or can facilitate a back-to-back format. If you need both ceremony and reception in one location, clarify whether the ballroom can be reconfigured between events, or if you should plan ceremony elsewhere.

Contact them to understand their booking requirements—typically venues ask for a deposit (30-50% of total cost) to hold dates, with balance due closer to the event. Ask about their confirmation timeline (how far in advance they need final headcount), and whether they offer flexibility if guest numbers change within a certain window.

Residential complex venues sometimes have noise restrictions (important for evening events) or décor guidelines to maintain property aesthetics. Clarify their policies on external caterers, florists, photographers, and music volume limits—these details significantly impact your event design flexibility and should be documented in your contract.