Catering

Urban Element

855 Industrial Ave Unit 12, Ottawa, ON

About Urban Element

Urban Element is a catering service based in Ottawa, supporting organizers throughout the city. Located at 855 Industrial Ave Unit 12, they serve customers with a focus on quality food service and reliable execution. The team operates Monday through Friday from 11:00 AM to 4:00 PM, making them accessible during typical business planning hours. Whether you're coordinating a corporate gathering, social celebration, or community event, Urban Element is worth considering for your catering needs. For menu options, pricing, and availability, reach out at +1 613-722-0885 or visit their website at http://www.theurbanelement.ca/ to discuss your upcoming event requirements.

Services offered

  • Corporate lunch catering for business meetings and team gatherings
  • Buffet-style meal service for medium to large groups
  • Plated meal service for formal dinners and seated events
  • Custom menu development tailored to event theme and guest preferences
  • Dietary accommodation services (vegetarian, vegan, gluten-free options)
  • Event day food delivery to external venues throughout Ottawa
  • Setup and table service coordination for events
  • Cold appetizer and charcuterie board preparation for receptions
  • Beverage service coordination (beverages supplied by client or vendor)
  • Event day staff to manage food service and breakdown
  • Dessert and cake service options for celebrations
  • Consultation services for menu planning and food quantity estimation

Planner's guide

PART 1: PLANNER INSIGHT

Best For: Corporate lunch meetings and business gatherings, social celebrations (birthdays, anniversaries), community events and fundraisers, medium-sized private functions

What planners usually like:

  • Reliable execution during business hours means consistent availability for daytime events without weekend premium rates
  • Local Ottawa-based operation reduces logistics complexity and enables direct communication during planning phases
  • Professional food service teams handle setup and execution, freeing planners to manage other event details
  • Contact-based pricing model allows customization to specific budget parameters rather than fixed menu costs

Things to clarify before booking:

  • Confirm minimum guest count requirements and whether they accommodate smaller or larger events equally well
  • Ask about menu flexibility—whether they offer standard packages, fully custom menus, or work within dietary restrictions (vegetarian, gluten-free, allergies)
  • Verify what's included in quotes (food only vs. service staff, equipment rentals, table setup, cleanup, and gratuity expectations)
  • Understand their cancellation policy and deposit requirements, particularly important for events scheduled during their limited operating window

Common questions

Urban Element operates Monday-Friday 11 AM to 4 PM—does this limit my event timing options?

Their business hours indicate when you can contact them for planning, not necessarily when they cater events. You should contact them directly at +1 613-722-0885 to discuss whether they accommodate evening events, weekend functions, or after-hours catering. Many catering services have different availability windows than their office hours.

What's the typical cost range for catering through Urban Element?

Urban Element uses a "contact for pricing" model, which means costs vary based on menu selections, guest count, service level, and event requirements. To get accurate quotes, prepare details about your guest count, event date, dietary needs, and service style preference before calling. Request a written estimate to compare against other vendors.

Do they provide serving staff and equipment, or just food?

This is crucial to clarify before booking. Some catering services provide full-service packages (staff, linens, dishes, setup), while others deliver food only. Call ahead to confirm whether your quote includes service staff, whether they provide serving utensils and chafing dishes, and if there are additional fees for setup and breakdown.

Can Urban Element handle dietary restrictions and food allergies?

Most professional catering services accommodate common dietary needs, but you must communicate these requirements during initial consultation. Contact them directly to discuss vegetarian options, vegan selections, gluten-free preparations, and allergen protocols to ensure your guests with dietary restrictions are properly served.

What's the process for booking, and when should I reach out?

Call +1 613-722-0885 or visit theurbanelement.ca to initiate discussions. For events during their typical Monday-Friday operating window, aim to contact them 4-6 weeks in advance. Provide your event date, guest count, venue location, and service style to receive accurate information about availability and pricing.

Do they cater at external venues, or do events need to be at their location?

This isn't specified in available information. Confirm whether they provide off-site catering to venues throughout Ottawa, whether there are delivery fees based on location, and any venue setup restrictions they may have. Some catering services require kitchens on-site or have minimum orders for external events.

Hours

Monday
11:00 am – 4:00 pm
Tuesday
11:00 am – 4:00 pm
Wednesday
11:00 am – 4:00 pm
Thursday
11:00 am – 4:00 pm
Friday
11:00 am – 4:00 pm
Saturday
Closed
Sunday
Closed

Contact

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